Help with BiBimba
Screenshots or screen OCR do not work
Allow BiBimba in System Settings → Privacy & Security → Screen & System Audio Recording. After changing the setting, quit BiBimba and reopen it from your Applications folder.
A shortcut does not respond
Open BiBimba Settings → Shortcuts and confirm that the shortcut you want to use is marked Active.
The menu bar icon is not visible
On MacBooks with a notch, macOS hides menu bar icons that do not fit beside the notch, so BiBimba may be running without a visible icon. Its shortcuts still work: press ⌃⇧C to open the history, or open BiBimba again from Applications, Spotlight, or the Dock. To show the icon, remove other menu bar items or use a menu bar manager.
View saved data
Choose Settings → About → Show Local Data.
Cannot find the verification code or download
Check the inbox and spam folder for the email address used at checkout. On the purchase-complete page, wait a moment and choose “Check again” to check the download again. You can always download the latest BiBimba from the download link D. To try it, choose “Start 7-day free trial” (⌃T) in the app. No email or card is required, there is no automatic billing, and the trial runs for 168 hours from when you start it. Your history remains after the trial ends. If you already purchased BiBimba, activate it with the email address used at checkout.
BiBimba quit unexpectedly
BiBimba does not upload crash reports automatically. If you choose to share one, open Console from Applications → Utilities, select Reports → Crash Reports, then select the newest report whose name starts with BiBimba and ends in .ips. Choose File → Reveal in Finder, review the report, and attach only that .ips file to an email to [email protected]. Crash reports can contain system and process metadata, including file paths. Include the BiBimba version and build number, macOS version, approximate crash time, and the steps immediately before the crash. Do not attach clipboard or screenshot history.
Contact
Email [email protected] E. For purchase support, contact us from the email address used at checkout.